Crivey Terms & Conditions

Last Updated: 26/02/2025

Welcome to Crivey! These Terms & Conditions outline the rules and regulations for the use of Crivey’s services, applicable to both Brands and Creators.

By signing up and using our platform, you agree to adhere to these terms. Please read them carefully.



1. General Overview

Crivey is a content marketplace where brands can connect with creators for user-generated content (UGC). These terms govern the relationship between Crivey, brands, and creators and ensure a smooth and fair experience for all parties.



2. Terms for Creators

2.1 Content Submission & Deadlines

  • Once the creator receives the product, they have 5 days to submit the video content as per the brand’s requirement.

  • If a revision is requested by the brand, the creator gets an additional 3 days to make the necessary changes and resubmit the content.

  • Failure to submit content within the stipulated time frame will result in penalties (detailed below).

2.2 Penalties & Blacklisting

  • First Missed Deadline: A fine of ₹500 will be imposed.

  • Three Consecutive Failures: The creator will be permanently blacklisted from Crivey and will no longer be eligible for future brand collaborations.

2.3 Payments & Ownership Rights

  • Payments for approved videos are processed every Monday (weekly payout system).

  • Payments are only released for approved videos. If a brand fails to approve within the deadline, the system will auto-approve the video after 3 days to ensure timely payouts.

  • All video content submitted to Crivey is exclusively owned by Crivey for a period of 15 years from the date of submission.

  • Crivey has full rights to use, edit, distribute, and license this content to brands for advertising across all platforms, provided it complies with Crivey’s policies.

2.4 Content Usage & Restrictions

  • Creators must ensure their content adheres to Crivey’s content guidelines and does not include any offensive, misleading, or infringing material.

  • Creators agree that the content provided is original and does not violate any copyrights or third-party intellectual property rights.

2.5 Platform Benefits

  • Crivey offers a tier-based system for creators: Silver, Gold, and Platinum.

  • Vetted Creators (trained and experienced) earn higher payouts and receive exclusive access to brand campaigns.

  • Regular workshops & training sessions are available for creators to improve their content quality and engagement rates.

2.6 Creator Responsibilities

  • Maintain professional communication with brands.

  • Deliver high-quality content as per the brief provided.

  • Adhere to deadlines and platform policies to avoid penalties.



3. Terms for Brands

3.1 Video Approval & Revisions

  • Brands have 3 days to approve submitted content.

  • If a brand does not respond within 3 days, the content is automatically approved by the system to ensure timely creator payments.

  • Brands can request one free revision within the approval window.

3.2 Payments & Refunds

  • Once a brand recharges its wallet, the deposited amount is non-refundable.

  • Payment is required upfront before a creator is selected to work on the project.

  • All transactions are securely processed through Crivey’s payment gateway.

3.3 Product Shipping & Logistics

  • Brands must ship the product within 2 days after selecting a creator.

  • The creator’s shipping address will be available in the creator’s profile only after approval.

  • Any delays in shipping may impact the timeline of content delivery.

3.4 Content Rights & Advertising

  • Once the content is submitted and approved, Crivey grants the brand the right to use it for advertising purposes.

  • Brands can use the content for digital advertisements, website promotions, and other marketing campaigns in compliance with Crivey’s policies.

  • Brands cannot resell, sublicense, or alter the content in ways that violate Crivey’s content guidelines.

3.5 Brand Responsibilities

  • Provide clear and detailed content briefs to creators.

  • Maintain professional communication and adhere to approval deadlines.

  • Ship products promptly to ensure timely content delivery.



4. Platform Policies & Dispute Resolution

4.1 Violation of Terms

  • Any violation of the above terms by either brands or creators will result in appropriate actions, including temporary suspensions or permanent bans from the platform.

  • Crivey reserves the right to withhold payments for non-compliant content or fraudulent activities.

4.2 Direct Contact Between Brands & Creators

  • Creators and brands must not contact each other outside of the Crivey platform for any discussions regarding collaborations, payments, or content creation.

  • All communication must take place exclusively within the Crivey ecosystem to ensure transparency and fair dealings.

  • If a brand or creator is found to be engaging in direct transactions or discussions outside of Crivey, both parties will be permanently blacklisted and barred from using the platform in the future.

4.3 Dispute Resolution

  • In case of disputes, Crivey will act as a neutral mediator between brands and creators.

  • All concerns should be reported within 5 days of an issue occurring.

  • Crivey’s decision on dispute resolution will be final and binding.




5. Amendments & Updates

Crivey reserves the right to update or modify these terms at any time. Users will be notified of significant changes via email or platform notifications.

By continuing to use Crivey, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

For any queries, please contact support@crivey.com


Crivey Terms & Conditions

Last Updated: 26/02/2025

Welcome to Crivey! These Terms & Conditions outline the rules and regulations for the use of Crivey’s services, applicable to both Brands and Creators.

By signing up and using our platform, you agree to adhere to these terms. Please read them carefully.



1. General Overview

Crivey is a content marketplace where brands can connect with creators for user-generated content (UGC). These terms govern the relationship between Crivey, brands, and creators and ensure a smooth and fair experience for all parties.



2. Terms for Creators

2.1 Content Submission & Deadlines

  • Once the creator receives the product, they have 5 days to submit the video content as per the brand’s requirement.

  • If a revision is requested by the brand, the creator gets an additional 3 days to make the necessary changes and resubmit the content.

  • Failure to submit content within the stipulated time frame will result in penalties (detailed below).

2.2 Penalties & Blacklisting

  • First Missed Deadline: A fine of ₹500 will be imposed.

  • Three Consecutive Failures: The creator will be permanently blacklisted from Crivey and will no longer be eligible for future brand collaborations.

2.3 Payments & Ownership Rights

  • Payments for approved videos are processed every Monday (weekly payout system).

  • Payments are only released for approved videos. If a brand fails to approve within the deadline, the system will auto-approve the video after 3 days to ensure timely payouts.

  • All video content submitted to Crivey is exclusively owned by Crivey for a period of 15 years from the date of submission.

  • Crivey has full rights to use, edit, distribute, and license this content to brands for advertising across all platforms, provided it complies with Crivey’s policies.

2.4 Content Usage & Restrictions

  • Creators must ensure their content adheres to Crivey’s content guidelines and does not include any offensive, misleading, or infringing material.

  • Creators agree that the content provided is original and does not violate any copyrights or third-party intellectual property rights.

2.5 Platform Benefits

  • Crivey offers a tier-based system for creators: Silver, Gold, and Platinum.

  • Vetted Creators (trained and experienced) earn higher payouts and receive exclusive access to brand campaigns.

  • Regular workshops & training sessions are available for creators to improve their content quality and engagement rates.

2.6 Creator Responsibilities

  • Maintain professional communication with brands.

  • Deliver high-quality content as per the brief provided.

  • Adhere to deadlines and platform policies to avoid penalties.



3. Terms for Brands

3.1 Video Approval & Revisions

  • Brands have 3 days to approve submitted content.

  • If a brand does not respond within 3 days, the content is automatically approved by the system to ensure timely creator payments.

  • Brands can request one free revision within the approval window.

3.2 Payments & Refunds

  • Once a brand recharges its wallet, the deposited amount is non-refundable.

  • Payment is required upfront before a creator is selected to work on the project.

  • All transactions are securely processed through Crivey’s payment gateway.

3.3 Product Shipping & Logistics

  • Brands must ship the product within 2 days after selecting a creator.

  • The creator’s shipping address will be available in the creator’s profile only after approval.

  • Any delays in shipping may impact the timeline of content delivery.

3.4 Content Rights & Advertising

  • Once the content is submitted and approved, Crivey grants the brand the right to use it for advertising purposes.

  • Brands can use the content for digital advertisements, website promotions, and other marketing campaigns in compliance with Crivey’s policies.

  • Brands cannot resell, sublicense, or alter the content in ways that violate Crivey’s content guidelines.

3.5 Brand Responsibilities

  • Provide clear and detailed content briefs to creators.

  • Maintain professional communication and adhere to approval deadlines.

  • Ship products promptly to ensure timely content delivery.



4. Platform Policies & Dispute Resolution

4.1 Violation of Terms

  • Any violation of the above terms by either brands or creators will result in appropriate actions, including temporary suspensions or permanent bans from the platform.

  • Crivey reserves the right to withhold payments for non-compliant content or fraudulent activities.

4.2 Direct Contact Between Brands & Creators

  • Creators and brands must not contact each other outside of the Crivey platform for any discussions regarding collaborations, payments, or content creation.

  • All communication must take place exclusively within the Crivey ecosystem to ensure transparency and fair dealings.

  • If a brand or creator is found to be engaging in direct transactions or discussions outside of Crivey, both parties will be permanently blacklisted and barred from using the platform in the future.

4.3 Dispute Resolution

  • In case of disputes, Crivey will act as a neutral mediator between brands and creators.

  • All concerns should be reported within 5 days of an issue occurring.

  • Crivey’s decision on dispute resolution will be final and binding.




5. Amendments & Updates

Crivey reserves the right to update or modify these terms at any time. Users will be notified of significant changes via email or platform notifications.

By continuing to use Crivey, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

For any queries, please contact support@crivey.com


Crivey Terms & Conditions

Crivey Terms & Conditions